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Giovanna Rivera, Asesor Comercial at JEP, banking

I want to give a big shout-out to Giovanna Rivera at JEP Coop on Sucre y General Torres. We're going on vacation and I want to be able to check my account to make sure any auto-pay bills are being paid, and Giovanna helped me set up the JEP Token. With this app you can receive the sign-in code online on your cell phone (and not have to have a phone number) to enter into your JEP online account.
Giovanna helped me download the app in her office and was very helpful - she patiently let me practice in her office. It's not rocket science but there is a small learning curve and she stuck with me.

And thanks to Diana Vera too, for telling me about the JEP Token app.

Giovanna provides expert help with CDs, wire transfer, and online banking in English. I practice my Spanish with her. She is a very professional and kind woman.

Address: JEP: Sucre 10-56 y General Torres, Cuenca

Contact information: grivera@coopjep.fin.ec +593 98 424 4668 Whatsapp

Recommended by Susan Burke March:  susanthedietitian@gmail.com

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